Legal
Privacy Policy
be·subtl ("we", "us") respects your privacy. This policy explains what we collect and how we use it.
What We Collect
- Email address — when you join our drop list or contact us.
- Order & delivery details — name, shipping address and contact details when you place an order.
- Payment information — processed securely by our payment provider; we never see or store your full card details.
- Usage data — basic analytics and advertising measurement (e.g. pages visited, device type).
How We Use It
- To fulfil and deliver your orders.
- To send drop announcements and updates, where you've opted in. You can unsubscribe any time.
- To improve the site and our products.
- To measure and improve our advertising.
Who We Share It With
We only share data with trusted service providers who help us operate, including our hosting and form provider, email platform, payment processor, advertising platforms, and shipping couriers. Each handles your data under its own privacy terms. We do not sell your personal information.
Cookies & Tracking
We use cookies and similar technologies for site functionality, analytics and advertising (including ad pixels). You can control or block cookies through your browser settings.
Your Rights
You can request access to, correction of, or deletion of your personal information at any time by emailing hello@besubtl.com. We handle personal information in line with the Australian Privacy Principles.
Data Retention & Security
We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable steps to protect it.
Changes
We may update this policy from time to time. The latest version will always be posted here.